Case Study: Honeywell achieves 99.99% uptime and rapid app migration with Ping Identity's PingOne Advanced Services

Honeywell Delivers Resiliency, Reliability, and Risk-Based MFA After Leaping to the Cloud with PingOne Advanced Services

Honeywell, a global leader in aerospace, automation, building and energy solutions, needed a more resilient, scalable identity platform to support thousands of revenue‑generating apps and diverse business units. On‑premises dependencies, frequent upgrades and limited SSO/IAM resources threatened availability, security and user experience—while executives demanded 99.99% uptime, reduced change management burden, and a frictionless authentication model that limits credential‑based fraud.

Honeywell moved to PingOne Advanced Services and deployed PingOne Protect, PingOne Risk and DaVinci for device validation, offloading operations and freeing 40–60% of IAM bandwidth for strategic work. The migration integrated 1,000 apps in nine months (1,600 by June 2024), delivered 99.99% uptime, reduced call‑center volume by 30% through self‑service and adaptive MFA, improved end‑user experience, and strengthened fraud detection and prevention.

Honeywell

Davis Arora

Senior Director of Cybersecurity