Case Study: Axalta achieves secure, scalable e-commerce identity management with Ping Identity

Global Coatings Company Better Connects Its 48 Plants, 7 R&d Sites, and 54 Training Centers

Axalta Coating Systems, a global leader in liquid and powder coatings with $4.5B in revenue and operations across dozens of countries, aimed to transform its customer portal into a personalized e-commerce experience for more than 100,000 customers in 130 countries. The company needed seamless, secure access for a global, mobile workforce and diverse customer base from any device while supporting growing operations and future services.

Axalta selected the ForgeRock Identity Platform to provide a modern, unified identity and access management foundation. ForgeRock’s scalable, cloud‑friendly architecture enabled rapid deployment of a secure, agile IAM solution that supports personalized customer relationships, global access from any device, and the rollout of next‑generation e-commerce services.

Axalta

Ashish Jawadiwar

Vice President, Chief Information & Digital Officer