Case Study: U.S. Cable Company achieves scalable, lower-cost IAM and faster app deployments with Ping Identity

Cable Company Modernizes IAM to Raise Efficiency Bandwidth

One of the largest U.S. cable providers, managing more than 16 million customer identities, needed to modernize its identity and access management (IAM) to support rapid business growth and mergers and acquisitions. Its legacy vendor solution on expensive hardware lacked scale, consumed large amounts of disk space, raised total cost of ownership, and made it difficult to get a holistic customer view or maintain modern security, monitoring and audit capabilities.

The company implemented the Ping Identity Platform to consolidate legacy directories into a scalable, secure, cost‑effective IAM solution. The new platform provides on‑demand scalability, a unified customer view with real‑time bi‑directional sync, faster app deployments and improved security via APIs, simpler management and auditing, and a much smaller commodity‑hardware footprint—delivering dramatic improvements in performance, efficiency and lower TCO.