Case Study: Daniel Wellington accelerates store growth with Pine Labs integrated payments solution

Daniel Wellington - Customer Case Study

Daniel Wellington, through its India subsidiary JFT Trading, is a Swedish watch brand expanding across India and needed an integrated payments solution that could deliver a seamless customer experience while giving the team real-time access to transaction data anytime, anywhere. The company worked with Pine Labs to address the challenge of managing pan-India operations more efficiently and reducing the time spent on manual transaction tracking.

Pine Labs implemented its payments platform, including POS terminals and the myPlutus App, enabling live transaction visibility, remote access to data, and smoother day-to-day operations with no downtime. As a result, Daniel Wellington saved significant man-hours, improved reporting, and accelerated both market share growth and store openings in India, while benefiting from responsive support from Pine Labs.

Daniel Wellington

Faruq Shaikh

India Head - Retail Operations