Case Study: Globetrotting streamlines multi-currency travel payments with Pin Payments

Globetrotting grows its travel business with Pin Payments

Globetrotting, a Queensland-based travel agency specializing in horse-riding holidays, needed a better way to collect international payments in the same currency as each ride provider’s country of origin. Before working with **Pin Payments**, customers had to make slow, frustrating telegraphic transfers through multiple banks, creating delays and complexity for both the business and its clients.

With **Pin Payments**’ multi-currency payments, payment page, WooCommerce integration, and Xero integration, Globetrotting could invoice and accept payments in the ride’s local currency while settling funds into the chosen foreign exchange accounts. **Pin Payments** helped streamline the payment process, improve customer experience, and provide responsive support for technical issues and Xero bank-feed alignment, with the added benefit of supporting a loyal customer base where over 50% of travelers book again within 12 months.

Globetrotting

Kate Pilcher

Founder