Case Study: Chargefox achieves frictionless EV charging payments with Pin Payments

Chargefox grows online payments 100% with Pin Payments

Chargefox, Australia's largest electric vehicle charging network, faced the challenge of creating a frictionless payment experience for its customers. They specifically wanted to avoid the industry standard of pre-authorizing funds and instead capture payment only after a charging session was complete. To achieve this, they partnered with Pin Payments.

Pin Payments implemented its Customers API to tokenize customer payment cards, enabling automatic and secure post-charge payments. This solution eliminated the need for manual processes and card holds. By also utilizing Pin Payments' Least-Cost Routing tools, Chargefox significantly reduced its transaction fees. As a result, the company achieved 100% growth in online payments in a single year and could focus on scaling its business while offering a superior, seamless payment experience.

Chargefox