Case Study: The Northern Lighthouse boosts mental health service capacity with PIMSY

PIMSY and The Northern Lighthouse Illuminating Success in Maine’s Mental Health Landscape

The Northern Lighthouse, a major mental health center in Maine, faced challenges navigating Maine's complex Medicaid system, state-specific regulations, and a rapid increase in clients with limited internal staff and resources. They sought a robust EHR solution with dedicated support to manage compliance and implement swift changes, leading them to partner with vendor PIMSY.

PIMSY implemented its electronic health records software, creating electronic billing files for insurance and MaineCare, developing a unique state-specific billing decrement, and ensuring HIPAA-compliant telehealth. This solution helped The Northern Lighthouse achieve an 845% growth in annual appointments and a 143% increase in its active client base since 2011, allowing them to significantly expand their community support.

The Northern Lighthouse