Case Study: Cornerstone Behavioral Healthcare achieves faster billing and fewer denials with PIMSY

PIMSY and Cornerstone Behavioral Health Enhancing Efficiency for a Promising Future in Integrated Behavioral Healthcare

Cornerstone Behavioral Healthcare, a multi-location provider of integrated behavioral health services in Maine, faced significant operational challenges. Their cumbersome billing processes, complex compliance requirements, and communication gaps across sites were causing inefficiencies and revenue loss. To address this, they partnered with the vendor PIMSY to implement its robust mental health EHR and practice management system.

By implementing PIMSY's solution, Cornerstone achieved streamlined operations through automation and integration. The PIMSY system integrated with the Maine Health Information Exchange (HIE), automated billing and claims processes, and provided advanced reporting tools. This resulted in a 50% reduction in claim denials and cut the time for posting Medicaid payments from 20 hours per week down to just one, significantly enhancing their financial health and operational efficiency.

Cornerstone Behavioral Healthcare

Phoenicia K.

Senior Medical Billing Team Lead