Case Study: Hoper achieves seamless online ticketing and self-service bus bookings with Pimcore

Ticketsale Platform for Passenger Transport Company

Hoper is a passenger transport company offering national and international bus services — including door‑to‑door pick‑up — for travelers from major cities and smaller towns. The company needed a website that would let users quickly find suitable bus connections, configure extras (discounts, luggage, special services), and book and pay for tickets online.

Solution partner Blue Paprica built a full Pimcore‑based platform with an advanced connection search integrated with the client’s systems, booking and payment flows, parcel shipment options, and a user panel to view, change or return tickets. The site also includes an interactive pickup-area map, rich informational content and admin management in Pimcore; the result is a modern, end‑to‑end online experience that delivers tickets by SMS/email, removes hotline dependence and improves convenience for travelers.

Hoper