Case Study: Graybar Canada achieves fast product taxonomy restructuring for e-commerce with Pimcore

How Graybar Canada restructured its product taxonomy for a new E-commerce platform

Graybar Canada, a subsidiary of Fortune 500 Graybar Electric Inc. with 2 locations, ~400 employees and some 80,000 products, needed to consolidate product information from multiple data sources for a new e‑commerce platform. The supplier’s original taxonomy was unusable for PIM or e‑commerce use, and manual sorting via Excel was slow, error-prone and unsustainable for thousands of SKUs.

TORQ IT implemented Pimcore and developed an integrated taxonomy‑sorting tool with filtering and a searchable taxonomy tree, tying into Graybar’s ERP and future e‑commerce platform. The solution eliminated hundreds of hours of manual work, enabled individual users to sort thousands of products per day, accelerated launch readiness, improved product data relationships, and made ongoing taxonomy updates far more flexible.

Graybar Canada

Daniel Knoop

E-commerce Manager