Case Study: PF Concept achieves a consolidated single-source product platform and improved customer satisfaction with Pimcore

A Consolidated Data Platform Improves Customer Satisfaction for one of Europe’s Largest Wholesalers

PF Concept, a leading European wholesaler of customizable promotional products and part of the Polyconcept Group, struggled with a fragmented IT landscape that left product information scattered across multiple systems. The lack of a single source of truth created time-consuming imports/exports, poor data quality, no workflows or dashboards, manual rework, and difficulty integrating with their Magento Enterprise webshop—resulting in errors, slow time-to-market and rising costs.

Javra implemented Pimcore PIM+DAM as a consolidated data platform, adding translation, data inheritance, workflows, alerts, dashboards and integrations with ERP, webshop and supply chain systems. Today Pimcore is the single source for 25,000 products, 200+ attributes in 15 languages and powers 29 Magento store views across 50+ countries, supports 500+ concurrent users, eliminates data loss and redundancy, speeds operations and significantly reduced costs.

PF Concept