Case Study: TIMCO cuts product data export times by 90% with Pimberly

TIMCO cuts product data export times by 90% with Pimberly

Timco, a UK-based distributor of construction hardware and fixings, faced a major challenge with its slow and manual product data export process. These exports to retail partners were heavily manual, often taking up to two weeks to complete and frequently causing system timeouts. This inefficiency delayed customer onboarding and created significant operational friction as the company grew. To address this, Timco implemented the Pimberly platform to centralize its product information management.

Using Pimberly, Timco automated its data exports by creating dedicated channels and templates for its retail partners. This solution provided repeatable, reliable workflows that eliminated manual formatting and system timeouts. As a result, Timco dramatically cut its export times from two weeks to less than a day, a 90% reduction. One specific export of 36,000 records was processed in just two hours. This measurable improvement accelerated customer onboarding and allowed the team to focus on more value-adding work.

Timco