Case Study: Furniturebox (online furniture retailer) centralises product data and accelerates eCommerce growth with Pimberly

Furniturebox - Customer Case study

Furniturebox, an online furniture retailer founded in 2015, struggled with inconsistent product information, wasted man‑hours and a poor customer experience because there was no single source of truth for listings across multiple systems and channels. To solve this, Furniturebox turned to Pimberly and its PIM solution to centralise and enrich product data for its growing catalogue.

Pimberly centralised 8,000+ products and 45,000 assets, mapped channel requirements and automated tailored feeds for seven channels (including an Amazon Shop) while integrating with Brightpearl. The result: all channel feeds are managed from one place, fewer errors, faster time‑to‑market for new ranges, significant time savings for the eCommerce team, and a scalable platform to support expansion (eg. Wayfair USA) — outcomes Furniturebox attributes directly to Pimberly.

Furniturebox

James Ewens

Head of eCommerce