Case Study: O2 streamlines performance and talent management with Pilat

O2 - Customer Case Study

O2, a major UK mobile network operator, was using a rigid, outdated system for performance management that offered no flexibility, customization, or branding. In some cases, departments even relied on spreadsheets. Seeking a technology-led approach that would allow employees to own their performance and development, O2 turned to vendor Pilat for a new solution.

Pilat implemented a flexible and fully customizable version of its Performance and Talent Management systems, which provided a central, easy-to-navigate dashboard for all related activities. The partnership resulted in a highly intuitive system that engages O2's 6,700 UK employees. Key outcomes include streamlined online calibration for managers and the ability for all users to access and update their objectives from any device, which is particularly valuable for the mobile company.

O2

Katy Carter

HR Consultant