Case Study: Lastminute achieves scalable workforce analytics with Piksel's cloud-native ETL solution

LastMinute powers near real-time workforce analytics with Piksel

Lastminute required a scalable and cost-efficient solution to integrate operational data from multiple customer interaction systems into its Calabrio workforce optimization platform. The challenge was to balance flexibility, high availability, and infrastructure scalability with strict operational cost control in a dynamic AWS environment. Piksel was engaged to design a cloud-native ETL architecture to meet this need.

Piksel designed and implemented a serverless ETL architecture on AWS, leveraging Lambda functions and Amazon S3 to decouple data ingestion from processing. This solution provided Lastminute with a robust, scalable data pipeline supporting near real-time workforce analytics. The serverless approach ensured dynamic scaling and tight cost control, while the decoupled design improved system reliability and created a future-ready data foundation. Piksel's work strengthened data consistency and enhanced the organization’s ability to leverage actionable insights for workforce optimization.

LastMinute