Pike13
18 Case Studies
A Pike13 Case Study
School of Rock, a fast-growing franchise of performance-based music schools with over 200 locations in eight countries and about 17,000 students, struggled with an enterprise business management system that was too complex for franchise owners and teachers. Franchisees faced unreliable, sluggish scheduling, difficult student sign-ins and payment tracking, and a need for a smartphone-friendly solution that wouldn’t require extensive training. They selected Pike13’s mobile-friendly POS/platform to address those gaps.
Pike13 moved hundreds of School of Rock locations onto its intuitive platform, reducing training time for staff and enabling corporate IT to support franchises more easily. The implementation delivered real-time business tracking, streamlined scheduling and billing, seamless communications, and simple franchise onboarding—“a click of a button” to open a new location—allowing School of Rock to accurately track royalties and use data to improve performance across 200+ schools. Pike13’s solution improved operational efficiency and franchisee satisfaction while freeing staff to focus on teaching.
Kris Kierullf
Owner