Case Study: CrossFit Oakland achieves mobile-first client booking and real-time check-ins with Pike13

CrossFit Oakland - Customer Case Study

CrossFit Oakland, which operates two locations with more than 35 classes each week and over 425 clients, struggled with a desktop-based management system plus separate reporting software and a third‑party mobile app that was no longer supported. Needing a mobile-first solution to let clients view schedules and manage bookings, the owners chose Pike13’s business management platform for its built‑in mobile capabilities.

Pike13 provided a mobile-enabled platform that lets clients check schedules, sign up and pay online, and lets instructors perform real-time smartphone check‑ins instead of paper. The Pike13 solution improved CrossFit Oakland’s professional presence, cut down on administrative time, increased client satisfaction, and eliminated billing surprises by notifying staff at check‑in when payments or card updates are needed.

CrossFit Oakland

Robyn Alazraqui

CrossFit Oakland