Case Study: Alpine Endeavors achieves streamlined mobile booking and operational efficiency with Pike13

Alpine Endeavors - Customer Case Study

Alpine Endeavors, founded by Marty Molitoris, is a Catskills‑based guide service that runs rock, ice, and alpine climbing tours, guided hikes, and snowshoeing trips for about 2,000 clients annually with four full‑time and 15+ part‑time staff. Marty was constrained by desktop‑based, clunky recreation scheduling software that required one employee to manually transfer waivers and billing from paper, had no simple refund process for weather cancellations, and lacked a mobile solution to manage staff and client scheduling in the field.

Pike13 provided a mobile‑first, flexible business management platform that Alpine Endeavors adopted across its operations. With Pike13, clients can book and complete waivers online or via mobile at trailheads, online document storage eliminated manual data entry, refunds are handled smoothly, and recording errors and administrative hours were significantly reduced — giving Alpine Endeavors smoother scheduling and more time back for the team and Marty’s family.

Alpine Endeavors

Marty Molitoris

Alpine Endeavors