Case Study: Employment Hero transforms workforce planning with Pigment

How Employment Hero is growing confidently with Pigment for workforce planning

Employment Hero, an HR company based in Sydney with 501–1,000 employees, was struggling to manage headcount planning through spreadsheets. Hiring requests, approvals, and updates were spread across multiple channels, creating no single source of truth, slowing time-to-hire, and creating a heavy manual burden for the finance team. The team needed a better way to coordinate workforce planning across finance, talent acquisition, and hiring managers.

With Pigment, Employment Hero centralized headcount planning and related approvals in one real-time system, giving all teams a shared source of truth for requests, hiring status, and cost center ownership. Pigment improved collaboration, enabled more accurate forecasting and self-service reporting, and reduced consolidation work that had previously taken 40% of one team member’s time, with the process now on the way to full automation.

Employment Hero

Daniel Zhou

FP&A Analyst