Case Study: Grafana Labs scales sales capacity planning with Pigment

Grafana Labs scales sales capacity planning with Pigment across 1,000-5,000 employees

Grafana Labs, a technology company that builds an open and composable observability platform, faced challenges with its fragmented and manual sales capacity planning process. As the company scaled, its reliance on spreadsheets became increasingly error-prone and difficult to maintain, leading to difficulties in reconciling data and adapting to changes in territories, headcount, and targets. They turned to Pigment to find a scalable solution.

By implementing Pigment, Grafana Labs established a single source of truth for its roster, headcount, and targets. The solution provided by Pigment enabled faster scenario planning, more reliable headcount visibility, and leadership-ready views. While early in the rollout, the impact was clear: stakeholders reported higher productivity by eliminating spreadsheet battles, and both operations and finance teams gained greater confidence in the accuracy of their planning data.

Grafana Labs