Case Study: Global Retailer transforms supply chain and demand planning with Pigment

Global retailer transforms supply chain & demand planning with Pigment

Global Retailer, a global fashion retailer operating across 27 countries and serving multiple market segments, struggled with fragmented supply chain and demand planning. Before using Pigment’s Integrated Demand Planner, teams were relying on disconnected spreadsheets and multiple “sources of truth,” making forecasts unreliable, slowing planning cycles, and limiting scenario planning and visibility into inventory flows.

Pigment implemented a unified demand and supply chain planning process in just a few months, bringing commercial, brand, finance, and supply chain teams onto one platform with real-time dashboards, scenario modeling, and exception reporting. As a result, Global Retailer created a single source of truth, improved cross-functional alignment, and reduced seasonal delays by up to 20%, while also saving significant time by making forecast adjustments in minutes instead of reworking thousands of spreadsheet rows.