Case Study: Takumi boosts loyalty and customer engagement with Piggy

How Takumi leveled up their loyalty in just a few months

Takumi, a global ramen restaurant group with nearly 50 locations, faced the challenge of modernizing its outdated stamp card loyalty system. They sought to better connect with their loyal guests and gather valuable customer data through a digitized program, which led them to partner with Piggy for its digital loyalty software.

By implementing Piggy's solution, Takumi introduced a dynamic digital rewards program with prizes ranging from food items to a trip to Japan. The results were significant, with the program reaching over 22,000 participants in just six months. In that initial period, Piggy helped facilitate 27,000 loyalty transactions, award over 1.3 million points, and generate more than €1.2 million in purchase value.

Takumi

Jimmy Man

Manager