Case Study: FashionFarm boosts customer loyalty with Piggy

A Piggy Case Study

Preview of the FashionFarm Case Study

How FashionFarm rewarded over 1 million points with a loyalty program as unique as their brand

FashionFarm, a second-hand fashion store based in Bathmen, sought to strengthen its customer loyalty and increase retention rates. To achieve this, the business partnered with the vendor Piggy to implement a customized loyalty program.

Using Piggy's flexible loyalty software, FashionFarm successfully launched a program to reward its customers. The results were significant, with the store enrolling almost 2,000 members and rewarding over 900,000 points. This initiative from Piggy led to higher customer retention levels and over 295,000 points being redeemed for rewards.


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