Case Study: a US pharmacy chain streamlines shipment confirmations with PieSoft's web application

US Pharmacy Chain reduces phone calls, emails, and paperwork with PieSoft

The customer, a US pharmacy chain, required a shipment confirmation application system to improve communication with patients and streamline the process for confirming prescription deliveries. The vendor, PieSoft, was engaged to develop a mobile and easy-to-use solution that would meet these needs and optimize the company's internal workflow.

PieSoft developed a Java-based web application called the Shipment Confirmation System (SCS). This solution uses various methods like mail, email, text, or phone calls to obtain patient confirmations and send requests back to the pharmacy. As a result for the customer, PieSoft's system decreased phone calls, emails, and paperwork, leading to a fast, accurate, cost-effective solution that increased ROI.