Case Study: Walton achieves 100% increase in investor satisfaction with Picky Assist

Walton - Customer Case Study

Walton, an international real estate asset management company, faced the challenge of efficiently managing a high volume of queries from its 5,000+ investors across multiple messaging platforms. Picky Assist was brought in to centralize this communication and improve engagement.

Picky Assist implemented a system that consolidates all investor inquiries into a single, real-time inbox for Walton's team. They also utilized a Broadcaster tool to send personalized, bulk portfolio updates. This solution led to a 100% increase in investor satisfaction, a 30% saving in manpower and cost, and a 10% reduction in technology expenses, ensuring investors receive the right information at the right time.

Walton