Case Study: IntelliPaat improves learner experience with Picky Assist

IntelliPaat - Customer Case Study

IntelliPaat, an emerging online learning platform, needed a more effective way to manage learner queries that were spread across various social media channels. To address this challenge, they turned to the vendor Picky Assist for a solution.

Picky Assist provided a solution that integrated these disparate conversations into a single dashboard and seamlessly connected them to Zoho CRM. This implementation by Picky Assist saved the IntelliPaat team 20% in operational efforts, increased learner experience by 30%, and significantly boosted overall team efficiency by centralizing all communications.

IntelliPaat