Case Study: Dignity Health achieves systemwide branded mobile wayfinding and improved patient navigation with Phunware

How Phunware is Helping One of The Largest Hospital Systems in the U.S.

Dignity Health, the fifth-largest U.S. hospital system and the largest nonprofit provider in California with 39 hospitals and ancillary facilities across 21 states (approximately 15 million ft²), needed a mobile wayfinding and patient-experience solution that could maintain corporate branding while accommodating the unique layouts and needs of each facility.

Phunware delivered Dignity Health Compass, a white‑labeled, fully branded wayfinding app offering static indoor/outdoor maps, personalized routing, searchable points of interest, physician/department directories with tap-to-call, and cloud-based map management; sites can add Bluetooth beacons and other integrations as needed. After a successful pilot, the app is live at all 39 Dignity Health locations, improving navigation for patients and visitors and giving administrators easy map updates plus analytics and messaging capabilities.

Dignity Health