Phunware
15 Case Studies
Case Study: NEMA San Francisco (a Crescent Heights luxury high‑rise) boosts resident engagement and streamlines property operations with Phunware's luxury residential solution
A Phunware Case Study
Cutting-Edge Features for Tech-Savvy San Francisco Residents
NEMA San Francisco is a luxury high‑rise in Crescent Heights’ multi‑family portfolio. Crescent Heights needed a scalable, customizable resident portal and branded app to support its 23 existing properties, accommodate future additions, and provide each building with a unique, property‑specific experience while integrating with its property management systems.
Phunware delivered a branded Crescent Heights resident app and high‑rise solution—integrated with the property management platform and equipped with CRM, reporting, payments, maintenance requests, valet and delivery workflows, and beacon‑enabled location services. The solution united individual properties under the Crescent Heights banner, streamlined staff operations, pioneered beacon‑based resident communication for real‑time, location‑aware notifications and offers, and improved resident engagement while enabling easy onboarding of new properties.
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