Phunware
15 Case Studies
Case Study: Jade Ocean achieves seamless resident communication and real-time amenity access with Phunware
A Phunware Case Study
Concierge-Style Service with a CRM Backbone
Jade Ocean, a 50-story luxury high-rise in Miami developed by Fortune International, needed a modern way to manage resident services and communications. Property management wanted a single, branded app that would act as a CRM and a seamless communication tool for both residents and staff.
Phunware delivered a white-labeled iOS/tvOS app and web portal that provides live amenity camera views, resident features (messaging, amenity reservations, concierge/valet, visitor management) and staff tools (CRM dashboard, mass communications, notifications, reporting and BI). The solution gave residents real-time visibility and convenience while streamlining staff workflows, improving request handling, delivery tracking and resource planning.
Open case study document...