Case Study: New Zealand Panels enhances in-store customer engagement with Phosphor’s kiosk app

New Zealand Panels improves kiosk engagement and tracks users with Phosphor

The customer, New Zealand Panels, a provider of architectural panels, sought to elevate the experience at their Home Ideas Centre exhibition. Their challenge was to securely showcase their product range and simplify selection for customers while gathering engagement data. They partnered with vendor Phosphor to utilize their website kiosk software for this project.

Phosphor implemented their website kiosk solution to securely present the customer's website on a tablet. This allowed visitors to interactively explore and visualize products, which streamlined their decision-making process. For New Zealand Panels, the solution enhanced customer engagement and provided improved data insights through user tracking on the kiosk.

New Zealand Panels