Phonexia B2B Case Studies & Customer Successes

Phonexia is an innovative Czech software company founded in 2006 with a vision to unlock voice potential through voice biometrics and speech recognition technologies. Leveraging its close relationship with a renowned speech research group at the Brno University of Technology, Phonexia is transforming the latest scientific breakthroughs into the everyday reality of highly accurate, state-of-the-art technologies powered by deep neural networks.

Case Studies

Showing 4 Phonexia Customer Success Stories

How Comdata Group reduced its call center costs, increased customer service quality, and improved the agents’ efficiency by implementing Phonexia speech recognition technologies

Comdata Group

Vendula Kourková

Quality Supervisor

How a European law enforcement agency utilized Phonexia's voice biometrics technology to enhance its efficiency in combating organized crime

European Law Enforcement Agency

How Home Credit streamlined its call center operators’ work and increased customer satisfaction through voice analytics powered by the Phonexia speech transcription technology

Home Credit

Jakub Cícha

Voice Analysis Specialist

Innogy - Customer Case Study

Innogy

Martin Krištof

Operations and Technical Development Manager

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