Case Study: Fizber achieves 40% productivity boost with PhoneBurner

Fizber spurs growth with outbound lead development campaign; becomes fastest growing FSBO platform

Fizber, an online for-sale-by-owner (FSBO) platform, needed a better way to coordinate its data and sales teams while increasing outbound calling efficiency. Before implementing PhoneBurner, leads were shared manually, dials and voicemails were made one at a time, and agents spent about 15 minutes after each call on notes, reporting, and lead categorization.

By using PhoneBurner’s power dialer and workflow customization, Fizber was able to queue leads automatically, eliminate manual dialing and voicemailing, and nearly remove post-call admin work. The result was a streamlined sales process that enabled 80 to 120 live conversations per agent per day and boosted productivity by at least 40% in the first two months, with continued gains over time.

Fizber

Melissa McKeever

VP of Sales and Customer Relations