PhoneBurner
18 Case Studies
A PhoneBurner Case Study
EducateU USA, a multi-university outreach partner supporting student recruitment and retention, needed a faster and more scalable way to handle thousands of daily calls. After struggling with cumbersome dialers and time-consuming follow-up and reporting tasks, the team turned to PhoneBurner for a more efficient outreach solution.
With PhoneBurner’s power dialer, custom cadences, automated follow-ups, call tracking, and reporting tools, EducateU USA streamlined manual work and improved coaching and accountability. The results included a 35% call-to-transfer rate, 30% less admin time, and 20% faster call handling, with one campaign’s conversion rate rising from 15.23% to 51%.
Rosie Salazar
Chief Officer of Operations