Case Study: Technology Evaluation Centers boosts daily calls and answer rates with PhoneBurner ARMOR®

Connect Rate & Conversions Soar for Technology Evaluation Center – with ARMOR®

Technology Evaluation Centers (TEC) is an information technology company that helps businesses evaluate enterprise software solutions. Before working with PhoneBurner, TEC relied on a manually built outreach system that was hard to scale, lacked list segmentation and process tracking, and created ongoing issues with flagged numbers that disrupted productivity.

By switching to PhoneBurner and its ARMOR® spam protection, TEC scaled outbound calling from 200 to 500 calls per rep per day, while also using ARMOR Analytics to optimize performance. The results were strong: PhoneBurner helped double answer rates, reduce spam flag disruptions, and improve lead generation, with TEC reporting 194 live conversations in a day and six converted leads.

Technology Evaluation Centers

Christian Scott

Technology Evaluation Centers