Case Study: Tonbridge and Malling Borough Council modernises services and cuts carbon with Phoenix Software and Microsoft Azure

The power of the cloud in digitally transforming local authorities

Tonbridge and Malling Borough Council worked with Phoenix Software to modernise its IT infrastructure and digital strategy. The council needed to make services more accessible for staff and residents while improving resilience, sustainability, and cost-effectiveness by moving away from legacy infrastructure.

Phoenix Software helped the council migrate its data centre to Microsoft Azure using a planned, methodical approach that included a virtual machine assessment and test environment. The result was a more agile service with an online portal for council tax bills, benefit applications, and queries, delivered in 14 months, with a 75% reduction in the organisation’s carbon footprint and savings achieved from year one.

Tonbridge and Malling Borough Council

Sharon Shelton

Director of Finance and Transformation