Case Study: Reaseheath College strengthens cyber security with Phoenix Protect Active Response

Reaseheath College cuts alert noise from hundreds of weekly alerts to critical tickets with Phoenix Software

Reaseheath College, a specialist agricultural college, faced challenges in managing cybersecurity across its complex hybrid IT estate. With a small team and security data spread across multiple platforms, the college struggled with a high volume of alerts, had no single view of risk, and lacked the resources for 24/7 monitoring. They partnered with Phoenix Software to find a solution.

Phoenix Software implemented its Phoenix Protect service, starting with an intelligent alerting system and then transitioning the college to a fully managed 24/7 Security Operations Center (SOC). This solution provided real-time threat detection, expert-led analysis, and centralized monitoring. The results were significant, reducing alert noise from hundreds per week to only critical tickets, providing full 24/7 protection, and freeing the internal IT team to focus on strategic work, giving the entire college greater confidence and peace of mind.

Reaseheath College