Case Study: Practical Action achieves secure global device management with Phoenix Software and Microsoft Intune

Practical Action streamlines deployment across 10 offices with Phoenix Software

Practical Action, an international development charity, faced significant challenges in standardizing and securing its IT infrastructure across 10 global offices with limited local support. With a small central team managing hundreds of devices in areas with unreliable internet, their manual setup processes and hub-and-spoke VPN model led to inconsistencies, security risks, and complexity. They sought a scalable, cloud-first solution from their long-term partner, Phoenix Software, to automate deployments and improve management.

Phoenix Software implemented Microsoft Intune and Windows Autopilot to automate device provisioning and enforce security policies remotely. This solution standardized IT configurations, enhanced security with BitLocker encryption, and streamlined the network by moving to direct Azure access. The results for Practical Action included drastically reduced deployment times, eliminated VPN costs, improved efficiency, and plans to reduce on-premise servers from 54 to 30, achieving significant cost savings and scalability.

Practical Action