Case Study: Selby District Council achieves a modern, collaborative workplace with Phoenix Software

Empowering council staff with modern solutions and devices to deliver better and faster services to partners and citizens

Selby District Council worked with Phoenix Software to modernize its workplace after relying on Windows 7 and devices that were up to seven years old, which was slowing down staff and making it harder to meet growing expectations for faster, more digital public services. The council also needed to support flexible working, better collaboration, and accessibility for employees across the district.

Phoenix Software helped Selby District Council introduce Microsoft Teams, Office 365, Windows 10, and modern devices, with a strong focus on user adoption and change management. The result was improved productivity and collaboration, quicker responses to customers, better support for remote and flexible working, and meaningful accessibility benefits through tools like Read Aloud. Phoenix Software also supported a platform that Selby District Council can now extend further with SharePoint Online and OneDrive to make information sharing and decision-making faster and more seamless.

Selby District Council

Jennifer Clewley

Business Transformation Officer