Case Study: The Security Factory achieves automated, AI-driven security awareness and sub-5% phishing rates with Phished

Why The Security Factory changed partners for Security Awareness Training

The Security Factory, an MSP specializing in ethical hacking, pen testing and cybersecurity consultancy, was spending significant time on manual phishing simulations as part of its Human Firewall offering. To address this challenge it changed partners and adopted Phished’s AI-driven security awareness training platform to automate simulations, personalize user learning and reduce day‑to‑day manual work.

Phished implemented a “set‑it‑up, forget‑it” automated solution that runs continuous, personalized phishing campaigns, training and an academy, enabling easy sales and roll‑out while freeing The Security Factory to focus on customer relationships. The result: substantially reduced manual effort, scalable deployments, collaborative content development with Phished, and a measurable impact—customer phishing rates typically fall below 5% within a year.

The Security Factory

Nico Cooman

Partner