Case Study: UZA (University Hospital Antwerp) reduces phishing rate from 30% to 8% and strengthens staff cyber awareness with Phished

Phished At The Core Of UZA Hospital Staff Training

UZA (University Hospital Antwerp) faced rising cyber risks that threaten patient care and operational continuity, so the hospital sought a scalable staff-awareness solution for its more than 5,000 users. Since becoming a client in December 2020, UZA put Phished at the centre of its cyber awareness strategy to move beyond brochures and one‑off communications toward ongoing, automated training.

Phished implemented its platform of automated phishing simulations, algorithm-driven training, in-depth reporting and automatic staff updates, allowing targeted follow-up at individual and departmental levels. As a result, UZA’s phishing click rate dropped from about 30% at baseline to 8% by April 2021, delivering clear, measurable ROI and faster, data-driven responses to risky behaviour.

UZA

Filip Goyens

Data Protection Officer