Case Study: MGM Resorts International achieves higher preventive and chronic care screening rates and better population health management with Philips Wellcentive

Philips Wellcentive helps MGM Resorts stack the wellness odds in employees’ favor

MGM Resorts International launched the Direct Care Health Plan (DCHP) in 2012 to strengthen the role of primary care physicians (PCPs) in managing employee and dependent health, but struggled to aggregate clinical, claims and pharmacy data across multiple EHRs and paper records. To support the DCHP and its value‑based incentives, MGM selected Philips Wellcentive’s integrated population health management (PHM) solution.

Philips Wellcentive aggregated data from dozens of providers, created patient registries, identified and closed care gaps, and delivered provider performance reporting and actionable patient-level records to support care management and bonuses. In year one DCHP participants saw large gains—HbA1c screening rose to 78.5% from 53.4% (a 25.2 percentage‑point increase), lipids to 90.5% from 61.9% (+28.6 pp), microalbumin to 80.6% from 51.5% (+29.1 pp), while mammogram, cervical and colorectal screenings increased by 10.6%, 10.4% and 31.3% respectively; enrollment grew from 2,300 to 10,000 employees by 2015 and overall provider and patient satisfaction improved thanks to Philips Wellcentive.

MGM Resorts International

Matt Morrison

Executive Director of Healthcare Operations