Case Study: Smartbox boosts productivity and employee satisfaction with Phacet

How Smartbox optimizes its operations with AI through Phacet

Smartbox, the European leader in experience gift boxes, faced the challenge of modernizing its very manual operational processes and managing its large volumes of data. To free employees from repetitive tasks and stay competitive, the company chose to partner with vendor Phacet for the integration of its AI solutions.

Phacet implemented AI applications, including one for automating financial matching and another for streamlining catalog management. This led to a fourfold increase in finance productivity and a six to seven times increase in productivity for catalog updates. The solutions were operational within six weeks and were praised for being intuitive and significantly improving employee satisfaction while saving valuable time.

Smartbox

Fanny Ponce

Chief Executive Officer