Case Study: Northwestern University achieves expanded online learning and reliable audio with PGi GlobalMeet Audio

A PGI Case Study

Preview of the Northwestern University Case Study

Northwestern University Grows Online Learning With PGi Audio-Integration

Northwestern University, a research university serving about 21,000 students, expanded its online offerings with a focus on synchronous, interactive classes. Their VoIP‑only web conferencing suffered from dropped connections, background noise and participants talking over one another—issues that undermined engagement, community building and retention.

NU implemented PGi’s GlobalMeet® Audio integration to provide hybrid audio (VoIP plus dial‑in/dial‑out), advanced host controls and 24/7 support within the existing web interface. The result was more reliable, accessible sessions, higher faculty adoption, better student engagement and expanded use of online programs, helping grow Northwestern’s community of online learners.


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Northwestern University

Alyssa Dyar

Instructional Technologist


PGI

16 Case Studies