PGI
16 Case Studies
A PGI Case Study
Advocate Consulting is a 12-year IT consulting and managed services firm that helps clients with communications, cloud and network connectivity. With clients and employees dispersed across the U.S. and internationally, the company struggled to drive consistent innovation and productivity because its old web conferencing was not browser-friendly, produced poor audio, and carried high, unpredictable costs—making frequent travel the only reliable option.
In 2011 Advocate adopted PGi’s all‑in‑one iMeet and GlobalMeet platform—browser‑based audio, web and video tools with Outlook integration, mobile apps, rapid deployment and user training. The solution delivered clearer audio, predictable licensing costs, less travel and faster collaboration; Advocate reports improved productivity and even closed a major airline deal entirely online without any in‑person meetings.
Paul Shiman
VP of Sales & Marketing, Advocate Consulting