Case Study: Stedelijk Museum Amsterdam achieves real-time crowd control with PFM Intelligence Group

Stedelijk Museum Amsterdam Real-time insight into visitor numbers

Stedelijk Museum Amsterdam worked with PFM Intelligence Group to improve crowd control and protect both visitors and art during the unveiling of STEDELIJK BASE in 2017. The museum needed a reliable way to monitor visitor numbers in the ABN Amro room in real time so it could maintain safety while displaying a large collection in sequence.

PFM Intelligence Group implemented a real-time visitor counting and data integration solution with a multi-device dashboard and rapid deployment. The system provided accurate, minute-by-minute counting information, giving Stedelijk actionable insights from both historical and live data. This helped the museum make smarter crowd management decisions, improve visitor experience, and safeguard its collection, with the case study noting 750+ real-time tracking events and 100% timely delivery.

Stedelijk Museum Amsterdam

Sander Boorsma

Chief Security Officer