Case Study: a major food retail company strengthens SAP performance testing with PFLB

SAP Load Testing for X5 Retail

X5 Retail, a major food retail company, faced a critical challenge in managing the performance of its complex SAP systems, especially before its high season. After their sole load engineer left, they had outdated documentation and a testing process unable to handle the immense system load, risking operational failure. They engaged the vendor PFLB for its SAP performance testing services to address this emergency.

PFLB rebuilt the entire SAP load testing process from scratch, creating new methodologies and documentation. They implemented their Express Report monitoring system to collect and analyze logs, configured tests for critical business processes, and managed a shared testing environment. The PFLB team successfully established an agile performance testing process that helped the retail giant navigate the high season crisis without interruption, concurrently supporting a hardware upgrade.