Case Study: a largest retail chain improves SAP system performance with PFLB load testing

Load Testing SAP Systems for Retail Company

The customer, one of the largest retail chains for electronics and household appliances, needed to validate the performance of a complex set of integrated SAP systems supporting its omnichannel sales model. They engaged vendor PFLB to conduct comprehensive load testing to ensure the systems met performance requirements, identify potential optimizations, and prevent performance degradation after a transformation.

PFLB utilized load testing tools including LoadRunner and Apache JMeter to emulate user and system traffic on the SAP environment. Their testing successfully identified critical issues such as database locking, an ActiveMQ overflow, and a critical error in a TSA patch before it reached production. The solutions provided by PFLB, including optimization and fine-tuning, prevented system failures and ensured stable performance for the retail chain's business-critical operations.