Case Study: a huge corporate bank increases load capacity by 450% with PFLB performance testing

Bank Increases Load Capacity by 450% to Deal with Business Growth

A huge corporate bank faced significant system instability and crashes, particularly on high-traffic days like payday, as it underwent internal integration and developed its remote banking services in-house. The challenge was to optimize the system for stable operation under a heavy and increasing load. The bank engaged the vendor PFLB for its performance testing services to urgently address these critical performance issues.

PFLB immediately provided recommendations to prevent immediate failures and conducted a full investigation, identifying over 200 system errors. They implemented urgent fixes, such as increasing database timeout settings, and then spent six months designing and implementing a full-scale, sustainable performance testing process for the bank. This resulted in a 450% increase in load capacity, allowing the system to handle far beyond peak traffic. The bank's in-house team also gained the skills to manage performance testing independently.