Case Study: Vontobel achieves secure, seamless digital customer consultations with Pexip

How Vontobel enabled simplified and secure customer communication with Pexip

Vontobel, a Swiss financial services firm with 1,000+ employees operating across 26 locations, needed a simple, secure way to unify existing video tools (like Skype for Business) and room endpoints for both internal meetings and virtual customer consultations while keeping tight Swiss data controls. Vontobel selected Pexip and deployed Pexip Infinity (self‑hosted) to meet requirements for interoperability, high usability, and on‑premises data protection.

Pexip implemented a self‑hosted Pexip Infinity platform as a gateway and integration layer, providing individual meeting links and browser-based “Join” access so customers and employees can join without installs. The result: seamless hybrid meetings, improved customer video experiences, easier participation across Vontobel’s 26 locations, and on‑premises data hosting that satisfies the bank’s strict security rules — outcomes enabled by Pexip.

Vontobel

Micha Begert

Head of IT Service Management