Case Study: Fortune 500 Healthcare Company achieves rapid scale-up of virtual patient care with Pexip

Fortune 500 Healthcare Company - Customer Case Study

Fortune 500 Healthcare Company turned to Pexip after facing poor video quality, high platform costs, and limited call-quality data. The organization needed a user-friendly, interoperable solution to replace legacy conferencing infrastructure and improve conference statistics and documentation; they selected the Pexip Platform As Service (managed by a third party) to meet those needs.

Pexip delivered a scalable, secure virtual care platform that enabled business continuity during office closures and travel restrictions, simplified meeting workflows, and supported virtual patient care. The customer reported increased video utilization, better meeting experience and platform control, and high user satisfaction — notably scaling from about 120,000 visits per year to roughly 500,000 visits per month within two months — while rating Pexip best in class for data control/privacy and interoperability.